TotalBank’s Social Media Policy is aimed at enhancing brand awareness and brand loyalty relating to its products, services, and community participation. TotalBank is dedicated to positive and constructive exchange and reserves the right to remove any material that is found to be offensive or invades personal privacy.

TotalBank highly enforces account privacy and requests no personally identifiable information be shared via social media websites. TotalBank will never ask you to share your Social Security Number, account information, passwords or PINs through social media or email. Requests for your transactions will not be processed via social media. All information that infringes our privacy policy will be removed from our social media pages immediately.

At times, TotalBank may post information intended to promote products, services, and community participation and will never utilize elements for which it does not directly own copyrights or have express permission to use.

Social Media is available to the general public and therefore, TotalBank cannot control how third-parties utilize social media platforms.

Those interested in career opportunities with TotalBank should visit our domain for information.

Our Social Media team is available Monday through Friday from 8:30 a.m. to 5:00 p.m. For further information, comments, or requests regarding social media, please contact

Remember you can also contact us by calling our main number (305) 448-6500 or by filling out our Contact Us Form

If you need to report a lost or stolen TotalBank debit card please call us toll-free at 1-888-682-2884 within the United States, or collect at 1-305-476-6100 if you reside or are traveling outside of the U.S. We are available to answer your debit card call 24 hours a day, seven days a week. 

For more contact information, click here.