TotalBank is now part of City National Bank (CNB).  This acquisition joins two great community banks with strong histories serving South Florida.  Together, we are the third largest community bank based in Florida with combined assets of more than $14 billion.  This combination will offer you an expanded network of locations and ATMs throughout Florida, as well as additional financial solutions, and most importantly, a service experience that builds on the TotalBank legacy.
 
In the coming days, you will be receiving additional information about the transfer of your accounts to CNB.  Please be on the lookout for mailed and e-mailed correspondence from us.  For your reference, below we have added links to important information about the transfer of your accounts. 
 
If you have questions specific to account migration to CNB, please call us at 305-350-3200. 
 
Important Dates
  • Monday, June 25
    • Your new City National Bank ATM/Debit card(s) will be mailed.
  • Monday, July 2
    • TotalBank Online Bill Pay and Mobile App will be discontinued.
      • Download the free CNB mobile apps for iPhone® or Android™ devices from the appropriate app store after July 9.*
  • Friday, July 6
    • Final TotalBank Statements 
    • Online Banking service interruption beginning at 4:00 PM EST.
      • During the weekend of July 6, TotalBank systems and accounts will be converted to CNB.  During this time, there will be some system limitations, and some systems may be offline.  ATM and debit card transaction limits may be lowered and account information may not be updated until July 9.  We apologize for the inconvenience.
  • Monday, July 9
    • TotalBank accounts transferred to City National Bank.
    • Begin using your new City National Bank ATM/Debit card(s) and destroy your TotalBank card(s).
      • Please note that you can begin withdrawing cash using your current TotalBank card from any CNB ATM now without an ATM fee, but you cannot make deposits until July 9.  
Important Documents
Click on each document to view a PDF version.
 
General 
Consumer
Business
Frequently Asked Questions (FAQs)
Select from the FAQs listed below by topic.   
 
 
 
*Android™ is a trademark of Google Inc.
iPhone® is a trademark of Apple Inc., registered in the U.S. and other countries.